AI Scams Targeting Small Businesses

Small businesses are attractive targets for fake invoice and impersonation scams.
Common scams
What to watch.
- Fake invoices.
- CEO impersonation.
- Cloned voices.
Controls
Simple process rules.
- Verify payment changes by phone.
- Require two approvals.
- Use known contact numbers.
Train staff
Short regular reminders.
If targeted
Respond.
- Stop payment.
- Call the bank.
- Report it.
Key takeaway: Verify payment requests through a trusted channel and require two approvals.


